Luna bag - Frequently Asked Questions
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According to Stephanie and 100,000+ Luna owners:
✓ Lightweight - Comfortable all day
✓ Versatile - Goes with your entire wardrobe
✓ Functional - Fits everything you need
✓ Quality - Lasts for years
✓ Effortless - Just worksLuna checks every box.
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Yes! Luna comes with a long 50" adjustable strap, designed to fit comfortably on all body types. Whether you wear it crossbody or on the shoulder—even over bulky coats—you’ll have the flexibility and comfort you need.
Need more info? Just message us—we’re happy to help! 🖤
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More than you’d expect! Luna holds your phone, wallet, 1L water bottle, snacks, makeup bag, even a tablet or baby essentials - without looking bulky.
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Luna is machine washable.
Wash on a gentle, cold cycle.
Air dry only – never tumble dry.
⚠️ Note: While Luna is washable, she’s not stain-proof. Some strong stains (like pen ink or oil) may be hard to remove.
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Yes! Luna comes with 365 days warranty.
Need help? Simply message us - we’re happy to help! 🖤
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🚚 Shipping Information
All orders are shipped from the UK.
- UK Delivery: up to 5 business days
- US Delivery: 10-14 business day
🔄 Returns
Changed your mind? No problem.
- 28 days to return your purchase.
- To start a return, email your order number contact@fablou.com and we’ll send you a Returns Form.
- Customers are responsible for return shipping costs
Need more info? Just drop us a message—we’re happy to help!
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